Return and Refund Policy – Paper Sale

Return and Refund Policy – Paper Sale

At Paper Sale, we value our customers and strive to ensure complete satisfaction with every purchase. If for any reason you are not satisfied with your order, please review our return and refund policy below.

1. Returns

  • You may request a return within 14 days from the date of delivery.

  • Items must be unused, in their original packaging, and in the same condition in which you received them.

  • Certain products such as personalized, intimate, or clearance items may not be eligible for return.

2. Refunds

  • Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed back to your original method of payment within 7–10 business days.

  • Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.

3. Exchanges

  • We only replace items if they are defective, damaged, or sent in error.

  • If you need to exchange an item, please contact us at support@papersale.shop before sending the product back.

4. Return Shipping

  • Customers are responsible for paying return shipping costs, unless the item is defective or incorrect.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without proof of delivery.

5. Contact Us

If you have any questions regarding returns or refunds, please reach out to our customer support team:

📧 Email: support@papersale.shop